Among the customer using the RTV adhesive glue process, a customer who did a power supply complained to our company, and the customer introduced the use of DML1333 to adhere adhesive adhesive adhesive. In winter, the main means said that they have recently used fixed adhesive glue, ask us how to go, what should I do? At that time, the customer service responsible for the reception was not dried, and it was a bit panic, thought it was a quality problem, and immediately reported to the quality. The first reaction of the quality should be the problem in the application process, otherwise it will not be factory, but according to the process, first self-examination, find out the product to re-test the product to the customer, and find that the solidification indicator is normal. . Since everything is normal, the question is in the question, and the purpose of "Manager" service is uncomfortable. Taking the quality department, paying business, customer service, and research and development of various personnel sitting together. In order to understand the customer's usage, call customers, and open to the customer to tell the details. Through us, we ask the customer to answer the answer, the "non-dry" problem will be clearly clear. It turned out that I didn't have a table in 10 minutes. Now I am 20 minutes, and the surface is also sticky. Turning the next job time is doubled, the production line complains. The actual situation is not the glue, but the delay is delayed. Due to the customer's expression or professional problem, it will not be able to do it, because they don't know the difference between the true sense and slow, think that the table is slow It is not to do it, and the colloid has changed. After making things clear, R \\u0026 D ask the temperature of the customer is very low, the air is very dry, the customer answers is, and the spending is a slightly surprised tone, how do you know. Why can our company break the sky? Can the R \\u0026 D person can make the god machine? Of course, not, but in the foundation of the product characteristics, the scientific analysis is concerned, please continue to analyze, and there is a egg.